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Know where to go article

Know where to get care

Save time and money

You’re sitting around the campfire with your family, roasting marshmallows for s’mores, when your youngest daughter accidentally burns herself. It appears to be minor, but you want to get her relief — and fast. The only problem: Your regular doctor’s office isn’t open at this time of night.

Think your only option is the emergency room? Think again.

Know your options for care

Millions of Americans use emergency rooms for routine medical care, like treatment for strep throat, ankle sprains and more. Not only do they face long wait times for services, they also pay around 10 times more than they would have in a regular doctor’s office — for the same treatment. That’s why it’s important to know your options for care when deciding where to go.

Take a look at the easy-to-follow graphic below. This will help you know where to go for care, depending on your situation.

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See a doctor within minutes

Need to get an expert opinion, and want to do it from the comfort and convenience of your own home? Download the Doctor On Demand External SiteTM app for a virtual visit option. With the app, you can see and talk with a board-certified doctor via your smartphone. Your virtual doctor can treat most common medical conditions, and even prescribe medication if needed.

A virtual visit through Doctor On Demand is a benefit covered by some Wellmark plans, but you can purchase a virtual visit without using your insurance information.

Away from home? You're still covered.

Figuring out where to go for care when you’re traveling or in an unfamiliar area can be stressful. Rest assured, your benefits work even when you’re away from home. Keep in mind that seeing a doctor that’s out of your network may mean you’re responsible for the full cost of your visit, except in the case of an emergency.

Choosing the best option

Luckily for you, there was a pharmacy just up the road from your campground with a pharmacist still on duty. He was able to look at your daughter’s hand and recommend a burn ointment to help soothe her skin and allow it to heal.

Choosing this option for care saved you the hours spent waiting in the emergency room as well as the expense for treatment.

Doctor On Demand physicians do not prescribe Drug Enforcement Administration-controlled substances, and may elect not to treat or prescribe other medications based on what is clinically appropriate.

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