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Blue @ Work

The doctor will see you now — virtually

What you need to know about Doctor On Demand®

Say one of your employees is feeling sick, but doesn’t want to get out of bed to go see the doctor? You guessed it: There’s an app for that. Doctor On Demand External Site offers virtual visits with board-certified physicians for a number of minor ailments, from a run-of-the-mill cold or flu to headaches, skin conditions or bronchitis. Physicians can even prescribe medication, if needed.

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If you're not feeling well, a doctor with Doctor on Demand can help.

Doctor On Demand gives you and your employees the option to receive medical treatment via phone, tablet or desktop computer. And, there are benefits for every workforce, especially with employees who:

  • Have tight schedules or short lunch breaks
  • Live or work in areas where in-person care isn’t widely accessible
  • Travel frequently for work
  • Need to juggle multiple schedules for family members
  • Have high-deductible health plans
  • Are traveling outside their service area
  • Want to avoid a trip to the emergency room
  • Have a simple question about an existing treatment regimen

Virtual Visits show effectiveness for behavioral health conditions during COVID-19

In the “new normal” of the COVID-19 era, it’s important for employers to keep an eye on the effect the pandemic is having on employee’s behavioral health. Not only are your employee worried about the disease, they are worried about their ability to keep working — and certain behaviors continue to arise such as substance abuse, depression, and anxiety Opens in a new window — especially among the younger generations.

According to new survey data from the Blue Cross Blue Shied Association (BCBSA) three in four Americans with behavioral health conditions are continuing therapy Opens in a new window during the COVID-19 pandemic due to the availability of virtual visits and other digital health services. In fact, Wellmark Blue Cross and Blue Shield has seen virtual visits for behavioral health conditions increase by more than 3,000 percent since March 2020. Most of the virtual visit claims are for existing patients who wanted to avoid missing a behavioral health service, even amid the pandemic.

Doctor On Demand is Wellmark Blue Cross and Blue Shield’s preferred virtual visit solution and one more way our members get more. Contact your Wellmark representative or visit the Wellmark Marketing Toolkit Secure to learn more.