Manage authorizations

Before administering a service or prescribing a drug, it is important to know whether a member has coverage under their pharmacy or medical benefits.

Medical authorizations

Drug authorizations

Verify medical and drug authorizations

Wellmark encourages providers to verify membership and review the medical authorization table, drug authorization list and the member’s drug list first. Providers are also encouraged to contact Wellmark Customer Service to verify benefits as some plans have medication/service exclusions not shown in the drug list.
Find coverage criteria

Medical authorizations

The medical authorization table provides the medical policies and criteria used by Wellmark and is the first stop in learning whether an authorization is required.

Be sure to obtain approval in advance to help prevent delays and unexpected costs.

Search out-of-area authorizations

Learn about response time and notifications

Authorization table

Check to see if an authorization is required.

Medical authorizations

Submit medical authorization or view status.

Specialty authorization programs managed by EviCore®

Wellmark collaborates with EviCore to provide select utilization management services.

FEP-imaging authorizations

Submit FEP medical authorization or view FEP-imaging status.

Drug authorizations

Some drugs, and certain amounts of some drugs, require approval before they are eligible for coverage. Please see the drug authorization list for drug-specific criteria.

Drugs that are listed as non-formulary (NF), require an approved Formulary Exception Request (FER) before they are eligible for coverage.

Learn about response time and notifications

New-to-market drugs

Understand the evaluation period.

Drug authorization list

Verify that drug authorization is required.

Submit authorization

Submit drug authorizations.

Authorization status

View drug authorization status.

New-to-Market drug list

For most benefits, there is an evaluation period before adding new, FDA-approved brand-name prescription drugs to the formulary or to medical coverage. During this time, the drug will be considered non-covered while the Wellmark P&T Committee reviews the clinical evidence available.

If it is determined that a drug should be covered and managed through medical policy or prior authorization, the policy and the drug will be added to the medical authorization table or drug authorization list. The formulary will also be updated.

Important: A new medication or a new FDA-approved use for an existing medication will remain non-covered for up to six months while reviews and coding updates are completed.

Download the current drug list of new-to-market, non-covered medications

Review the New to Market Drug policy

View information for biosimilars within our member resources.

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Drug approval processes

New drug approval process

Learn how newly approved medications are reviewed for coverage and when they may be added to the formulary.

For most health plans, new medications go through a review before they are added to the formulary or covered under the medical benefit. During this review, the medication is non-covered while the Wellmark Pharmacy & Therapeutics (P&T) Committee reviews the clinical evidence. The committee then decides if the drug will have any coverage or management rules.

This process applies to all FDA-approved brand-name drugs and some biosimilar and generic drugs. When the review is complete and a coverage decision is made, the formulary or medical coding will be updated as needed. New medications remain non-covered until both the review and coding updates are complete.

Drugs that follow this process are added to the New-to-Market Drug List after FDA approval.

New indication process

Learn how new FDA-approved uses for existing medications are reviewed before coverage decisions are made.

When the FDA approves a new use for an existing medication and there is already a policy in place, that policy will keep the medication under review until either a P&T or business review is completed.

If an existing medication does not have a policy and receives a new FDA-approved use, that medication may also remain under review until a P&T review or a business review is completed.

In either case, the medication will not be covered for the new use while it is under review.

Individual consideration process

Learn how providers can request individual consideration for eligible medications under review.

Some new medications or new FDA-approved uses may qualify for an individual consideration review before Wellmark finalizes its coverage review and sets utilization requirements.

This option is available for medications that:

  • Address an unmet medical need for a serious or life-threatening condition
  • Do not have major safety or effectiveness concerns

Your provider can request this review if delaying treatment could:

  • Cause a serious decline in your health
  • Jeopardize your ability to regain maximum function
  • Become life-threatening

Requests are reviewed based on:

  • Your specific health plan benefits
  • Coverage eligibility
  • Medical necessity

Our medical necessity review may include:

  • Wellmark drug policies
  • FDA-approved labeling
  • Clinical trial criteria
  • Drug compendia (when available)
  • Current evidence-based standards of care

How to submit
Providers can send clinical details to:
Wellmark Pharmacy Department
1331 Grand Ave
Des Moines, IA 50309

Processes last reviewed in October 2025 and effective Oct. 28, 2025.

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Manage medical and drug authorizations

Some medical services, procedures, durable medical equipment (DME) and drugs require approval before they can be covered by your patients' benefits.

Upon receiving approval, you will be given an authorization number. Please reference this number on all claims related to the specific procedure or service requiring prior approval. Also, remember that services determined as not medically necessary, investigational or experimental are the liability of the provider.

User guides and resources

Jiva

Submit prior authorization requests electronically with Jiva, Wellmark’s medical authorization tool.

Log in to the Wellmark Provider Portal to view frequently asked questions and user guides with step-by-step instructions for submitting authorizations.

  • Acute rehab
  • Extending stay requests
  • Inpatient
  • Out-of-network
  • Outpatient
  • Physical medicine
  • Residential inpatient
  • Skilled nursing facility

InterQual®

Access InterQual review criteria and training resources for clinical and inpatient reviews.

InterQual® clinical review training video

InterQual inpatient review training video (NEW)

Novologix®

Submit and manage drug authorization requests with Novologix, Wellmark's pharmacy authorization tool.

Drug Authorization User Guide (Novologix)

Novologix training video

Disclosures

EviCore® by Evernorth is an independent company that simplifies and automates the prior authorization process on behalf of Wellmark.

Wellmark Blue Cross and Blue Shield uses Jiva to help manage medical authorizations. Jiva is a product of ZeOmega, a separate company offering population health management tools for insurers and health plans.

Novologix® is a registered trademark of CVS Health, providing a technology platform to support prior authorization and utilization management for specialty and medical benefit drugs on behalf of Wellmark.