What you missed
Preventive care
On the August 27 Business Record “Made in Iowa” podcast, Dr. Naim Munir, senior vice president and chief medical officer at Wellmark, highlighted the importance of preventive care and the role employers play in shaping a healthy culture in the workplace. Hear more about the tools and resources Wellmark offers to make promoting preventive care and healthy habits simple for employers.
Artificial Intelligence (AI)
On the July 16 Business Record “Made in Iowa” podcast, Kirstin Slepicka, Wellmark’s Vice President and Chief Technology Officer, talked about how we’re using AI to make the member experience simpler and more intuitive. She shares how Wellmark is embracing AI but keeping human oversight and responsibility at the core of everything we’re implementing.
Customer Experience
On the June 11 “Made in Iowa” episode, Wellmark’s Becky Brinker, director of operations, talked about how our customer experience is evolving. Members are hearing less “Here’s what you need to do” and getting more behind-the-scenes customer support. Read about how Wellmark is making health coverage simpler and more efficient.
Wellmark’s Case Management Program
On the May 14 “Made in Iowa” episode, Wellmark’s Cammy Jenkins, vice president of health services, shared how employers can count on Wellmark to help employees manage complex or severe health conditions, behavioral health or pregnancy through the Wellmark Case Management Program.
Mental health
On the April 9 “Made in Iowa” episode, Wellmark’s Dr. Matthew Stanley, senior director of behavioral health, shared how Wellmark is prioritizing mental health and the support available to members. Learn more about Wellmark’s investment in improving mental health care quality and access.
Rural health
On the March 9 “Made in Iowa” episode, Wellmark’s Laura Jackson, executive vice president of health improvement and chair of The Wellmark Foundation, talked about challenges rural Iowans are facing just to stay healthy. Read about how we’re working to remove barriers to good health for your rural employees.
Disclosure
The Wellmark Foundation is an independent licensee of the Blue Cross and Blue Shield Association.