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5 reasons why you should give virtual visits a try

Care at your fingertips

"There's an app for that!" More than ever before, we are able to accomplish day-to-day tasks and errands with apps on our cell phones or tablets. Now, with Doctor On Demand External Site®, you can even have a virtual visit with a board-certified physician all with the click of a button1. Virtual visits are health care services provided to patients using interactive audio, video, and electronic images.

With the click of a button you can be treated for a variety of health problems, like:

  • Cold and flu
  • Bronchitis and sinus infections
  • Urinary tract infections
  • Sore throats
  • Allergies
  • Fever
  • Headache
  • Pink eye
  • Skin condition
  • Mental health2

Virtual visits could be the right fit for you if:

  1. You have a tight schedule.

    Whether you're dropping kids off at soccer practice or you have a day packed full of meetings at work, life doesn't slow down when you get sick. Virtual visits are a great option for people who need quick access to care from just about anywhere.

  2. You live or work in an area where in-person care isn't widely available.

    In rural communities, it could take you 30 minutes to get to the nearest hospital or clinic. With virtual visits, physicians can address your ailments and even prescribe medication, if needed.

  3. You want to avoid a costly trip to the emergency room.

    We've all been there. It's the middle of the night, and a sick kid has you worried. Instead of hauling the entire family to the emergency room, virtual visits allow you to avoid high copays and long waits by receiving medical treatment from the comfort of your own home.

    Tom Newton, Wellmark’s vice president of network engagement recently stated in a Business Record article that a virtual visit is a lower-cost option than a primary care or emergency room visit. “If you can avoid an ER visit by using telehealth, you’re saving a pretty significant amount,” said Newton.

  4. You travel frequently.

    If you're on vacation or traveling for business, you might not be familiar with your area or know where to find quality care. Virtual visits make it easy to use in-network benefits while steering clear of a pricey out-of-network office visit. Chat with a trusted physician from your plane, train or automobile.

  5. You have a simple question about a previous virtual visit.

    Even after your virtual visit ends, sometimes questions arise. As long as your question is about a previous virtual visit, Doctor On Demand provides you with additional support through the 24/7 customer service line.

Virtual visits are a standard benefit for most Wellmark members when they use Doctor On Demand. And even if virtual visits aren't covered under your Wellmark health plan, they may still be more affordable than a trip to urgent care. To learn more or download the app, visit Doctor On Demand External Site today.

1 Doctor On Demand physicians do not prescribe Drug Enforcement Administration-controlled substances, and may elect not to treat conditions or prescribe other medications based on what is clinically appropriate.

2 For plans that include benefits for mental health treatment, Doctor On Demand benefits may include treatment for certain psychological conditions, emotional issues and chemical dependency. Services performed by Doctor On Demand psychologists are covered. Doctor On Demand does not provide psychiatry services. For more information, call Wellmark at the number on your ID card.