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In-State Health Benefit or Claim Status Information

Contact us Securely:

Ask & Track a QuestionSecure

Secure Web Tools:

800-774-3892
605-373-7292
Fax: 515-376-9098
Monday-Friday, 9 a.m. - 5 p.m. CT

Contact us Securely:

Ask & Track a QuestionSecure

888-800-1359
Fax: 515-376-9066
Monday-Friday, 9 a.m. to 5 p.m. CT

Out-of-State (BlueCard®) Health Benefit or Claim Status Information

800-774-3892
Monday-Friday, 9 a.m. - 5 p.m. CT

 

800-676-2583

Case Management

800-642-9273, option 1, enter case manager's extension

Secure Web Tools:

Please use the Authorization Table to determine if a pre-service review requirement exists.

For contracting providers, please use the online Utilization Management Tool or method as directed via the Authorization Table.

For non-contracted providers or providers outside of Iowa and South Dakota, please call 800-552-3993. 

800-642-9273, option 2

Claims

Email: EC (Electronic Commerce) Solutions 

800-407-0267
Fax: 800-691-1038
Monday-Friday, 7 a.m. to 5:30 p.m. CT

Condition Support

Email: Condition SupportSend Email 

866-816-5264

Contracting & Credentialing

Email: Provider Application and Credentialing 

800-708-1342
515-376-5100
Fax: 515-376-9035

BlueInk Magazine

Email: McCormickD@Wellmark.comSend Email 

Pharmacy

800-600-8065
Monday-Friday, 7 a.m.- 7 p.m., CT
Saturday & Sunday, 8 a.m. - 5 p.m., CT

Web Self-Service Tools

Email: EC (Electronic Commerce) Solutions 

800-407-0267
Fax: 800-691-1038