Skip to main content

In-state health benefit or claim status information

Contact us Securely:

Ask & Track a Question Secure

Secure Web Tools: Secure

800-774-3892
Fax: 515-376-9098
Monday-Friday, 7:30 a.m. - 5 p.m. CT

Contact us Securely:

Ask & Track a Question Secure

888-800-1359
Fax: 515-376-9066
Monday-Friday, 7:30 a.m. to 5 p.m. CT

Out-of-state health benefit or claim status information

800-774-3892
Monday-Friday, 9 a.m. - 5 p.m. CT

 

Case management

800-642-9273, option 1, enter case manager's extension

Web Tools:

Please use the Authorization Table to determine if a pre-service review requirement exists.

For contracting providers, please use the online Utilization Management Tool or method as directed via the Authorization Table.

For non-contracted providers or providers outside of Iowa and South Dakota, please call 800-552-3993.

800-642-9273, option 2

Claims

Email: Wellmark Technical Support Send Email

800-407-0267
Fax: 800-691-1038
Monday-Friday, 7 a.m. to 5:30 p.m. CT

Condition support

Network administration

Network engagement

See the Welcome to Wellmark page for information about setting up EFT and getting the resources to do business with Wellmark.

Blue Ink

Pharmacy

800-600-8065
Monday-Friday, 7 a.m.- 7 p.m., CT
Saturday & Sunday, 8 a.m. - 5 p.m., CT

Web self-service tools

}