South Dakota Provider Contact Information
In-state health benefit or claim status information
Contact us Securely:
Monday-Friday, 7:30 a.m. to 5 p.m. CT
Out-of-state health benefit or claim status information
Monday-Friday, 9 a.m. - 5 p.m. CT
800-642-9273, option 1, enter case manager's extension
Please use the Authorization Table to determine if a pre-service review requirement exists.
For contracting providers, please use the online Utilization Management Tool or method as directed via the Authorization Table.
For non-contracted providers or providers outside of Iowa and South Dakota, please call 800-552-3993.
800-642-9273, option 2
See South Dakota Territories Map PDF File for your business partner's contact information.
Monday-Friday, 7 a.m.- 7 p.m., CT
Saturday & Sunday, 8 a.m. - 5 p.m., CT