Skip to main content

In-state health benefit or claim status information

Contact us Securely:

Ask & Track a Question Secure

Secure Web Tools: Secure

800-774-3892
Fax: 515-376-9098
Monday-Friday, 7:30 a.m. - 5 p.m. CT

Contact us Securely:

Ask & Track a Question Secure

888-800-1359
Fax: 515-376-9066
Monday-Friday, 7:30 a.m. to 5 p.m. CT

Out-of-state health benefit or claim status information

800-774-3892
Monday-Friday, 9 a.m. - 5 p.m. CT

 

Case management

800-642-9273, option 1, enter case manager's extension

Web Tools:

Please use the Authorization Table to determine if a pre-service review requirement exists.

For contracting providers, please use the online Utilization Management Tool or method as directed via the Authorization Table.

For non-contracted providers or providers outside of Iowa and South Dakota, please call 800-552-3993.

800-642-9273, option 2

Claims

Email: Wellmark Technical Support Send Email

800-407-0267
Fax: 800-691-1038
Monday-Friday, 7 a.m. to 5:30 p.m. CT

Condition support

Network administration

Network engagement

See the Welcome to Wellmark page for information about setting up EFT and getting the resources to do business with Wellmark.

BlueInk

Pharmacy

800-600-8065
Monday-Friday, 7 a.m.- 7 p.m., CT
Saturday & Sunday, 8 a.m. - 5 p.m., CT

Web self-service tools

}