Skip to main content

In-state health benefit or claim status information

Ask & Track a Question Secure

Web Tools:

Phone: 800-362-2218
Monday – Friday, 7:30 a.m. - 5 p.m. CT

Contact us Securely: 

Ask & Track a Question Secure

Fax: 515-376-9066

Monday–Friday, 7:30 a.m.–5 p.m.

Out-of-state health benefit or claim status information

Blue Dental

Case management situation

800-552-3993, option 1, enter case manager's extension

Secure Web Tools:

Please use the Authorization Table to determine if a pre-service review requirement exists.

For contracting providers, please use the online Utilization Management Tool or method as directed via the Authorization Table.

For non-contracted providers or providers outside of Iowa and South Dakota, please call 800-552-3993.

800-552-3993, option 2


Email: Wellmark Technical Support Send Email

Fax: 800-691-1038

Monday-Friday, 7 a.m. to 5:30 p.m.

Condition support

Network administration

Fill out the Provider Credentialing form

Network engagement

See the Welcome to Wellmark page for information about setting up EFT and getting the resources to do business with Wellmark.

Blue Ink

Patient referrals

Contact us securely on the Provider Portal Secure under Utilization Management & Authorizations.

Emergency Referrals: 877-353-7390



Monday-Friday, 7 a.m.–7 p.m., CT

Saturday & Sunday, 8 a.m.-5 p.m., CT

Web self-service tools