iowa provider contact information
In-state health benefit or claim status information
Case management situation
800-552-3993, option 1, enter case manager's extension
Secure Web Tools:
Please use the Authorization Table to determine if a pre-service review requirement exists.
For contracting providers, please use the online Utilization Management Tool or method as directed via the Authorization Table.
For non-contracted providers or providers outside of Iowa and South Dakota, please call 800-552-3993.
800-552-3993, option 2
See Iowa Territories Map PDF File for your business partner's contact information.