iowa provider contact information
In-state health benefit or claim status information
Ask & Track a Question SecureWeb Tools:
- Check claim status Secure
- View eligibility and benefits Secure
- First-time users Secure
Monday – Friday, 7:30 a.m. - 5 p.m. CT
Contact us Securely:
Monday–Friday, 7:30 a.m.–5 p.m.
Case management situation
800-552-3993, option 1, enter case manager's extension
Secure Web Tools:
Please use the Authorization Table to determine if a pre-service review requirement exists.
For contracting providers, please use the online Utilization Management Tool or method as directed via the Authorization Table.
For non-contracted providers or providers outside of Iowa and South Dakota, please call 800-552-3993.
800-552-3993, option 2
Email: Wellmark Technical Support Send Email
Monday-Friday, 7 a.m. to 5:30 p.m.
See the Welcome to Wellmark page for information about setting up EFT and getting the resources to do business with Wellmark.
Contact us securely on the Provider Portal Secure under Utilization Management & Authorizations.
Emergency Referrals: 877-353-7390
Web self-service tools
E-mail: Wellmark Technical Support Send Email