iowa provider contact information
In-state health benefit or claim status information
Ask & Track a Question Secure
Web Tools:- Check claim status Secure
- View eligibility and benefits Secure
- First-time users Secure
Phone: 800-362-2218
Monday – Friday, 7:30 a.m. - 5 p.m. CT
Blue Dental
Case management situation
800-552-3993, option 1, enter case manager's extension
Secure Web Tools:
Please use the Authorization Table to determine if a pre-service review requirement exists.
For contracting providers, please use the online Utilization Management Tool or method as directed via the Authorization Table.
For non-contracted providers or providers outside of Iowa and South Dakota, please call 800-552-3993.
800-552-3993, option 2
Claims
Email: Wellmark Technical Support Send Email
800-407-0267
Fax: 800-691-1038
Monday-Friday, 7 a.m. to 5:30 p.m.
Condition support
Network engagement
See the Welcome to Wellmark page for information about setting up EFT and getting the resources to do business with Wellmark.
Blue Ink
Email: Blue Ink Send Email
Patient referrals
Contact us securely on the Provider Portal Secure under Utilization Management & Authorizations.
Emergency Referrals: 877-353-7390
Pharmacy
Web self-service tools
E-mail: Wellmark Technical Support Send Email
800-407-0267
Fax: 800-691-1038
