Wellmark ranked No. 1 in member satisfaction among commercial health plans in the Heartland region by JD Power

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DES MOINES, Iowa — Wellmark Blue Cross and Blue Shield ranked No. 1, in a tie, in member satisfaction among commercial health plans in the Heartland region, according to the JD Power 2026 U.S. Commercial Member Health Plan Satisfaction Study^SM.

This recognition reflects Wellmark’s commitment to making health care coverage simpler, more personal and more affordable. Every decision starts with our members because what we do matters to their health and their budget.

“What makes this recognition so meaningful is that it comes directly from our members,” said Sean McTaggart, executive vice president, business development and client solutions. “It’s a strong signal that we’re focused on the right things — making health care easier and delivering a more supportive experience for the people we serve.”

The JD Power study is based on feedback from nearly 40,000 members across 135 health plans in 22 regions. It measures eight areas of member experience, including trust, ease of doing business, digital tools and how well plans help members save time or money.

Customers rated Wellmark No. 1 for Product/Coverage Offerings Meet My Needs, Digital Channels and Ease of Doing Business.

For more than 85 years, Wellmark has combined national connections with local expertise to offer personalized, high-quality health care coverage. This recognition reinforces our mission to make health care better for the people and communities we serve.

The Heartland region includes Arkansas, Iowa, Kansas, Missouri, Nebraska and Oklahoma. For JD Power 2026 award information, visit jdpower.com/awards.