Wellmark Advantage Health Plan® members
Customer service
Wellmark Advantage Health Plan
8 a.m. to 8 p.m., Monday through Friday with additional weekend hours Oct. 1 to Dec. 31
PPO: 1-855-716-2544 (TTY: 711)
Mailing address
1331 Grand Ave.
Des Moines, IA 50309
Over-the-counter
Only available for Blue Medicare Advantage Valor PPO plans.
8 a.m. – 8 p.m.,
7 days a week
PERS
Only available on Blue Medicare Advantage Enhanced PPO and Valor PPO plans
8 a.m. – 8 p.m.
7 days a week
Fitness program
Only available for Blue Medicare Advantage Valor PPO plans.
7 a.m. – 7 p.m. CST
6 a.m. – 6 p.m. MST
Monday–Friday
In-home health assessment
7 a.m. – 7 p.m., Monday–Friday
8 a.m. – 4:30 p.m., Saturday
1-855-476-5950 (TTY: 711)
Those who service Wellmark Advantage Health Plan members
Disclaimers
Dental benefits provided by Delta Dental of Iowa and Delta Dental of South Dakota. These are independent companies providing dental services on behalf of Wellmark Advantage Health Plan, Inc.
Doctor On Demand is a separate company providing an online telehealth solution for Wellmark members. Doctor On Demand® is a registered mark of Doctor On Demand, Inc.
NationsOTC® is a registered mark of NationsBenefits, LLC, an independent company that provides over-the-counter benefits administration on behalf of Wellmark Advantage Health Plan, Inc.
NationsResponse® is an independent company providing response alert solutions on behalf of Wellmark Advantage Health Plan, Inc.
SilverSneakers® is a registered mark of Tivity Health, Inc., an independent company that provides health and fitness programming on behalf of Wellmark Advantage Health Plan, Inc.
VSP® is a registered mark of Vision Service Plan, an independent company that provides vision administrative services on behalf of Wellmark Advantage Health Plan, Inc.
Signify Health is an independent company offering supplemental coordinated care for members on behalf of Wellmark Advantage Health Plan, Inc.