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Call 844-84-BEWELL for answers to your health-related questions

It’s 2 a.m. and your toddler is complaining of ear pain.
You’re out of town, and you aren’t sure if that ankle sprain requires a doctor visit.
You have been exposed to Covid or are having symptoms and want to know what to do.

Get help for these, or any health-related question, anytime, day or night, by calling BeWell 24/7, a free service available exclusively to Wellmark Blue Cross and Blue Shield members.*

By calling , you get real help from medical professionals, 24 hours a day, 7 days a week. Think of it as a free information hotline you can call for advice based on your symptoms, and where to go for care:

  • Get answers to health questions. Clinically trained nurses can provide answers to questions about treating the common cold, fevers, minor burns and sprains, and common rashes.
  • Locate in-network doctors. Get help finding an in-network doctor at home or while traveling — saving you time and effort.
  • Know the best place to go for care. Locate appropriate, in-network care based on your symptoms, saving you money on unnecessary appointments or emergency room visits.
  • Get decision-making support. BeWell 24/7 registered nurses can help answer questions about medical treatments, surgeries and tests.
  • Find guidance for complex health issues. BeWell 24/7 nurses can refer you to Wellmark’s Case Management program to assess your whole-health situation and develop an individualized care plan.

Call BeWell 24/7 to talk to a real person, any time of day or night. The phone number is also listed on the back of your Wellmark ID card.

Call a nurse (844-842-3935)


  • BeWell 24/7 is a telephone service that provides access to a registered nurse to answer health-related questions.
  • Virtual care (Doctor On Demand) provides online access to a board-certified doctor or therapist for diagnosis and treatment (including prescription medication, if appropriate).

If it’s an emergency, immediately call 911.

*BeWell 24/7 is not available with Wellmark’s Medicare Advantage plans; however, members will have access to a similar service.
Last updated: 07/01/21 
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