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Shopping for a Medicare Advantage plan?

We're here to help. Call between 8 a.m. to 8 p.m. local time, Monday through Friday, with additional weekend hours Oct. 1 through March 31. 1-800-213-3771 click to call TTY: 711

Medicare Advantage Health Plan members

Member customer service

Wellmark Advantage Health PlanHMO:  (TTY: 711)PPO:  (TTY: 711) 8 a.m. to 8 p.m. local time,Monday–Friday (Additional weekend hours Oct. 1 to Mar. 31)

Pharmacy services

CVS®HMO:  (TTY: 711)PPO:  (TTY: 711)24 hours a day,7 days a week

Other pharmacies are available in our network.

Fitness program

SilverSneakers External Link® 7 a.m.–7 p.m. CST6 a.m.–6 p.m. MST Monday–Friday

Dental services in Iowa

United Concordia® network, administered by DentaQuest External Site® 8 a.m.–8 p.m. CST Monday–Friday

Dental services in South Dakota

South Dakota — Delta Dental External Site® 8 a.m.–8 p.m. local time,Monday–Friday

Vision services

VSP External Link® 8 a.m.–8 p.m. local time, 7 days a week

Hearing services

NationsHearing External Site®, Line #1 24 hours a day, 7 days a week

Over-the-counter supplies

NationsOTC External Link® , Line #2 24 hours a day, 7 days a week

Personal monitoring devices

NationsResponse External Site®, Line #3 24 hours a day, 7 days a week

Telehealth

Doctor On Demand External Link®  (TTY: 711)24 hours a day,7 days a week

Servicing Medicare Advantage Health Plan members

Provider servicing

8 a.m.–5 p.m., Monday through Friday

Agent servicing

8 a.m.–5 p.m., Monday through Friday
SilverSneakers® is a registered mark of Tivity Health, Inc., an independent company that provides health and fitness programming on behalf of Wellmark Advantage Health Plan, Inc.
Last updated: 10/13/21 
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