Skip to main content
Wellmark Advantage Health Plan homepage

Notice of Nondiscrimination

NOTICE

Discrimination is against the Law

Wellmark Advantage complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Wellmark Advantage does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Wellmark Advantage provides:

  • Provides free auxiliary aids and services to people with disabilities communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, call the Customer Service number on the back of your card. If you aren't already a member, call 1-800-213-3771 TTY: 711.

Here's how you can file a civil rights complaint

If you believe that Wellmark Advantage has failed to provide services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person, by mail, fax, or email with:

Wellmark Advantage Health Plan Civil Rights Coordinator
600 E. Lafayette Blvd, MC 1302
Detroit, MI, 48226
1-877-411-6950 (phone), TTY: 711, 1-866-559-0578 (fax)
Email CivilRights@WellmarkAdvantageHealthPlan.com Send Email

If you need help filing a grievance, the Office of Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf External Link, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue S.W.
Room 509F, HHH Building
Washington DC 20201
Phone: 1-800-368-1019
TTD: 1-800-537-7697
Email: OCRComplaint@hhs.gov Send Email

Complaint forms are available on the U.S. Department of Health & Human Services Office for Civil Rights website at http://www.hhs.gov/ocr/office/file/index.html External Link.
 
ATENCIÓN: Si habla español, los servicios de asistencia de idiomas se encuentran disponibles gratuitamente para usted. Comuníquese al 1-800-213-3771 o al (TTY: 711).
 
注意:如果您说 普通话,我们可免费为您提供语言协助服务。请拨打 1-800-213-3771 或(听障专线: 711)。
 
CHÚ Ý: Nếu quý vị nói tiếng Việt, các dịch vụ hỗ trợ ngôn ngữ miễn phí có sẵn cho quý vị. Xin hãy liên hệ 1-800-213-3771 hoặc (TTY: 711).
 
NAPOMENA: Ako govorite hrvatski, dostupna Vam je besplatna podrška na Vašem jeziku. Kontaktirajte 1-800-213-3771 ili (tekstualni telefon za osobe oštećena sluha: 711).
 
ACHTUNG: Wenn Sie deutsch sprechen, stehen Ihnen kostenlose sprachliche Assistenzdienste zur Verfügung. Rufnummer: 1-800-213-3771 oder (TTY: 711).
 
تنبيه: إذا كنت تتحدث اللغة العربية، فإننا نوفر لك خدمات المساعدة اللغوية، المجانية. اتصل بالرقم 3771-213-800-1 أو (خدمة الهاتف النصي: -711).
 
ສິ່ງຄວນເອົາໃຈໃສ່, ພາສາລາວ ຖ້າທ່ານເວົ້າ: ພວກເຮົາມີບໍລິການຄວາມຊ່ວຍເຫຼືອດ້ານພາ ສາໃຫ້ທ່ານໂດຍບໍ່ເສຍຄ່າ ຫຼື 1-800-213-3771 ຕິດຕໍ່ທີ່. (TTY: 711.)
 
주의: 한국어 를 사용하시는 경우, 무료 언어 지원 서비스를 이용하실 수 있습니다. 1-800-213-3771번 또는 (TTY: 711)번으로 연락해 주십시오.
 
ध्यान रखें : अगर आपकी भाषा हिन्दी है, तो आपके लिए भाषा सहायता सेवाएँ, नि:शुल्क उपलब्ध हैं। 1-800-213-3771 पर संपर्क करें या (TTY: 711)।
 
ATTENTION : si vous parlez français, des services d’assistance dans votre langue sont à votre disposition gratuitement. Appelez le 1-800-213-3771 (ou la ligne ATS au 711).
 
Geb Acht: Wann du Deitsch schwetze duscht, kannscht du Hilf in dei eegni Schprooch koschdefrei griege. Ruf 1-800-213-3771 odder (TTY: 711) uff.
 
โปรดทราบ: หากคุณพูด ไทย เรามีบริการช่วยเหลือด้านภาษาสำหรับคุณโดยไม่คิดค่าใช้จ่าย ติดต่อ 1-800-213-3771 หรือ (TTY: 711)
 
PAG-UKULAN NG PANSIN: Kung Tagalog ang wikang ginagamit mo, may makukuha kang mga serbisyong tulong sa wika na walang bayad. Makipag-ugnayan sa 1-800-213-3771 o (TTY: 711).
 
w>'k;oh.ng= erh>uwdR unDusdm< usdmw>rRpXRw>zH;w>rRwz.< vXwb.vXmbl;vJ< td.vXe*D>vDRI qJ;usd;ql 1=800=213=3771 rhwrh> (TTY: 711) wuh>I
 
ВНИМАНИЕ! Если ваш родной язык русский, вам могут быть предоставлены бесплатные переводческие услуги. Обращайтесь 1-800-213-3771 (телетайп: 711).
 
सावधान: यदि तपाईं नेपाली बोल्नु हुन्छ भने, तपाईंका लागि नि:शुल्क रूपमा भाषा सहायता सेवाहरू उपलब्ध गराइन्छ । 1-800-213-3771 वा (TTY: 711) मा सम्पर्क गर्नुहोस् ।
 
ማሳሰቢያ፦ አማርኛ የሚናገሩ ከሆነ፣ የቋንቋ እገዛ አገልግሎቶች፣ ከክፍያ ነፃ፣ ያገኛሉ። በ 1-800-213-3771 ወይም (በTTY: 711) ደውለው ያነጋግሩን።
 
HEETINA To a wolwa Fulfulde laabi walliinde dow wolde, naa e njobdi, ene ngoodi ngam maaɗa. Heɓir 1-800-213-3771 malla (TTY: 711).
 
FUULEFFANNAA: Yo isin Oromiffaa, kan dubbattan taatan, tajaajiloonni gargaarsa afaanii, kaffaltii malee, isiniif ni jiru. 1-800-213-3771 yookin (TTY: 711) quunnamaa.
 
УВАГА! Якщо ви розмовляєте українською мовою, для вас доступні безкоштовні послуги мовної підтримки. Зателефонуйте за номером 1-800-213-3771 або (телетайп: 711).
 
Ge’: Diné k’ehj7 y1n7[ti’go n7k1 bizaad bee 1k1’ adoowo[, t’11 jiik’4, n1h0l=. Koj8’ h0lne’ 1-800-213-3771 doodaii’ (TTY: 711)