See a health care provider online anytime, anywhere
Whether you're strapped for time or the urgent care office is too busy, virtual visits are a great option. With a virtual visit, you can see a board-certified doctor or therapist within minutes using a smartphone, tablet or computer.
With Doctor On Demand®, you and your family members can speak with an experienced health care provider who can treat most common medical conditions and prescribe medication, if needed.
How to use Doctor On Demand
How to access virtual care
- Download the Doctor On Demand app or visit the website.
- Have your Wellmark ID card handy. You'll be asked to enter your full ID number, including the three-character prefix.
- Create an account or sign in.
Get treatment for many common symptoms
- Cold and flu
- Bronchitis and sinus infections
- Urinary tract infections
- Sore throats
- Allergies
- Fever
- Headache
- Pink eye
- Skin conditions
- Mental health
As an added bonus:
- The average wait time is 6.3 minutes.
- The average visit is less than 9 minutes.
- Approximate time it takes from start to finish is only 16 minutes.
- Doctor On Demand has an average rating of 4.9 out of 5 stars among Wellmark members.
Coverage for Doctor On Demand virtual visits
Doctor On Demand is a covered benefit under many Wellmark health plans. Even if virtual visits aren't covered under your Wellmark health plan, it may be more affordable than a trip to urgent care or to the emergency room.
To find out if you have coverage for Doctor on Demand, register or login to myWellmark®.
Disclosures
Doctor On Demand by Included Health is a separate company providing an online telehealth solution for Wellmark members. Doctor On Demand® is a registered mark of Included Health, Inc.
For plans that include benefits for mental health treatment, Doctor On Demand benefits may include treatment for certain psychological conditions, emotional issues and substance use disorder. Services performed by Doctor On Demand clinicians are covered. For more information, call Wellmark at the number on your ID card or call Wellmark Customer Service.
Doctor On Demand physicians do not prescribe Drug Enforcement Administration-controlled substances, and may elect not to treat conditions or prescribe other medications based on what is clinically appropriate.