Call BeWell 24/7 Nurse Support for answers to your health-related questions
It’s 2 a.m. and your toddler is complaining of ear pain.
You’re out of town, and you aren’t sure if that ankle sprain requires a doctor visit.
You have been exposed to the flu or have symptoms and don’t know what to do.
Get help for these, or any health-related question anytime, day or night, by calling BeWell 24/7 Nurse Support, a free service available exclusively to Wellmark members.*
BeWell 24/7 Nurse Support benefits
By calling 844-84-BEWELL (844-842-3935), you get real help from medical professionals whenever you need it. You can call for advice on your symptoms and where to go for care.
Call BeWell 24/7 Nurse Support to talk to a real person, any time of day or night. The phone number is also listed on the back of your Wellmark ID card.
Get answers to health questions
Clinically trained nurses can provide answers to questions about treating common colds, fevers, minor burns and sprains, and common rashes.
Locate in-network doctors
Get help finding an in-network doctor at home or while traveling.
Know the best place to go for care
Learn where to go for in-network care based on your symptoms, saving you money on unnecessary appointments or emergency room visits.
Get decision-making support
BeWell 24/7 Nurse Support registered nurses can help answer questions about medical treatments, surgeries and tests.
Find guidance for complex health issues
BeWell 24/7 Nurse Support nurses can refer you to Wellmark’s Case Management Program to assess your whole-health situation and develop an individualized care plan.
What is the difference between BeWell 24/7 Nurse Support and virtual care?
- BeWell 24/7 Nurse Support is a service that provides access to a registered nurse via phone to answer health-related questions.
- Virtual care, like Doctor On Demand®, provides online access to a board-certified doctor or therapist for diagnosis and treatment (including prescription medication, if appropriate).
If you’re experiencing an emergency, call 911 immediately.
Disclosures
*BeWell 24/7 Nurse Support is not available with Wellmark’s Medicare Advantage plans; however, members will have access to a similar service.
Doctor On Demand by Included Health physicians do not prescribe Drug Enforcement Administration-controlled substances, and may elect not to treat conditions or prescribe other medications based on what is clinically appropriate.
Doctor On Demand by Included Health is a separate company providing an online telehealth solution for Wellmark members. Doctor On Demand® is a registered mark of Included Health, Inc.
For plans that include benefits for mental health treatment, Doctor On Demand benefits may include treatment for certain psychological conditions, emotional issues and substance use disorder. Services performed by Doctor On Demand clinicians are covered. For more information, call Wellmark at the number on your ID card or call Wellmark Customer Service.