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Blue @ Work

Cyber security for your workplace and mobile devices

Prevent breaches before they happen.

*This article was updated May 2020.

Maintaining cyber security at work is crucial to the well-being of your business. If employee data is lost or stolen, all individuals involved can be negatively affected. Wellmark Blue Cross and Blue Shield is here to support you and your business.

Get the tools to stay secure

In addition to being aware of cyber threats, your business should have a solid firewall, intrusion detection and prevention system, antivirus protection, and perform regular third-party software updates. Staying up-to-date on cyber security and protecting personal data is key to your business' success.

Cyber security quick tips for your workplace

A cyber attack can start with just one wrong click. Do you know what to do to protect your business? Be savvy about email, phone calls, and any institution requesting personal information. Here are some quick tips:

  1. If you receive a suspicious phone call from someone pretending to be from Wellmark

    Hang up and report the information to your authorized Wellmark account representative or email Send Email.

  2. If you see an out-of-the-ordinary pop-up asking for sensitive information like your user ID or password

    Call your company's IT support resource. If you don't have one, immediately reboot your computer. Do not attempt to close the window.

  3. If you get infected with ransomware

    Contact your company's IT support resource. Do NOT reply to the hacker to un-encrypt your data. It is best to restore from backup data.

  4. Cybersecurity quick tips for mobile security

    Twenty-five percent of mobile devices encounter one cyber threat each month. Protecting yourself from cyber attacks on your mobile devices is just as important as protecting yourself in the workplace. Mobile devices make it easy to meet you and your employees' needs away from the office, so you should know how to protect their data and your business on the go.

    In order to protect your workplace, you must be savvy about emails, phone calls, and any institution requesting personal information. Here are some quick tips:

    • If you see a wireless network you frequently use, but you're not near its location, turn off your WI-FI until you are away from your current location.
    • If you install third-party applications on your device, check the requested application to verify the manufacturer matches the description.
    • If you use your device for business, make sure you have policies and controls in place to protect the data.

    Report suspected breaches or cyber attacks to Wellmark

    If you suspect that you are a victim of a breach, cyber attack, or discover that protected health information (PHI) has been compromised, you are required to report all incidents to Wellmark immediately. Contact your authorized Wellmark account representative or or email us at Send Email.