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Let's find the right person to answer your question.

Wellmark health insurance plan:

Call the toll-free number 800-524-9242 (TTY: 888-781-4262), Monday through Friday from 7:30 a.m. to 5:00 p.m. (Central Time). For more efficient service, please have your member ID number handy - it can be found on the front of your card.


Blue Dental Plan: 
Call 877-333-0164

Wageworks Flexible Spending Account(s):
Call 877-924-3967

Avesis Vision Plan:
Call 888-223-9008

Technical Assistance:
Call 800-407-0267

Avesis is an independent company. Avesis provides network and claim administration services for Wellmark pediatric vision benefits. Avesis also offers adult vision plans which are not Blue Cross Blue Shield products or services, and for which Avesis is solely responsible.

Corporate Offices

Des Moines, Iowa
1331 Grand Avenue
Des Moines, IA 50309
Cedar Rapids, Iowa
600 3rd Avenue SE, Suite 200
Cedar Rapids, IA 52401
Sioux Falls, South Dakota
1601 W. Madison Street
Sioux Falls, SD 57104

BeWell 24/7SM

Real People. Real Help.


  • Locate health care providers and facilities - whether you're at home or traveling.
  • Estimate your costs for common medical procedures and services.
  • Coordinate health care appointments, in-home health help and record retrieval.
  • Discuss treatment options and answer your health and wellness questions.
  • Make arrangements for community-based services you or a family member needslike in-home safety modifications, meals, medical equipment, transportation and more.

For Iowa Providers

Contact information and resources for our Iowa medical providers.

For South Dakota Providers

Contact information and resources for our South Dakota medical providers.

Health Care Fraud, Waste & Abuse

Health insurance fraud in the United States costs an estimated $80 billion a year, or nearly $950 for each American family, per the Iowa Fraud Bureau. If you suspect you’ve experienced or seen health care fraud, this information will explain what you can do.

Reporting Compliance and Ethics Concerns External Link

If you have compliance and ethics concerns, please contact the Wellmark Compliance Office:

  • By phone: 877-330-3667 (calls may be made anonymously) or 515-376-4949
  • Online: Alert Line
  • By email:
  • By mail:
    Wellmark Blue Cross and Blue Shield
    1331 Grand Ave  Station 5W560
    Des Moines, IA 50309