Skip to main content


Kris Fagen received her Bachelor of Science degree in human resource administration from Upper Iowa University.


Fagen joined Wellmark in 2004 and currently serves as vice president of Iowa Operations — Claims and Membership and Enrollment for Wellmark Blue Cross and Blue Shield. Her leadership responsibilities include membership and enrollment, claims administration, and Inter-Plan Programs/BlueCard.

Fagen has more than 20 years of experience in health insurance, training, and leading teams in operations. Before joining Wellmark, she held various operations positions at CIGNA Health Care, and most recently served as BlueCard Executive and director of Operations for Wellmark. As the BlueCard Executive, Fagen was responsible for acting as the liaison between partner Blue Plans, as well as the BlueCross BlueShield Association. Fagen is actively involved as a core volunteer at Living History Farms, is a member of the Waukee Schools Diversity and Inclusion Team, and serves as a board member for Drive Away Cancer.