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Welcome to Wellmark

Thank you for becoming a participating provider in Wellmark's networks. Next, we recommend completing the following steps, in order, so you can easily and efficiently work with Wellmark.


Important: Please do not complete these steps until you have received the welcome letter confirming your participation in Wellmark's networks.

Get secure provider portal access

This must be completed before you can move to the next sections on this page.


Register for to access secure resources that allow providers to:

  • Make claims status inquiries
  • Check member information
  • Access the provider guide
  • View educational webinars
  • Reference provider fee schedules (participating providers only)

Submit claims

Electronic Claim Transaction Registration/Enrollment Forms


Note: To be considered for reimbursement, all claims submitted to Wellmark must be received within 180 days from the date of service or the inpatient facility discharge date.

Coming in July 2021

Wellmark will be partnering with Availity for electronic data interchanges (EDI) transactions for electronic claim submissions (837), electronic remittance advices (ERA) (835) and requests and responses for eligibility and benefits (270/271). More information can be found at .


See the Availity frequently asked questions pdf image document for more information.

Set up payment tools

  1. Complete and submit the Electronic Funds Transfer (EFT) Enrollment form to receive electronic payments from Wellmark. Wellmark participating providers are contractually required to enroll in Electronic Funds Transfer. Frequently Asked Questions on EFT pdf image
  2. Complete and submit the Electronic Remittance Advice (ERA) / 835 Enrollment form to receive electronic ERA's from Wellmark.
    • With the transition to Availity, the process for electronic data interchanges (EDI) including electronic remittance advices (ETA) (835) will be changing. More information will be available at that time.

Use the resources

  1. Get to know your designated Wellmark Business Partner using the maps below:
  2. Bookmark the following webpages that you will frequently use when working with us.
Webpage Description
Check member information tool Verify member benefits using this tool.
Provider guide Use the provider guide to get a detailed look at Wellmark's policies and guidelines.
Manage Authorizations Submit medical and drug authorizations and get related resources, such as medical policies and user guides.
Check a claim tool Use this tool to check claim receipt and status or to submit an inquiry on a finalized claim through the Ask and Track a question function.


Stay updated

  1. Register for the Wellmark Information Notification System (WINS) to receive real-time communications on topics that may impact the way you do business with Wellmark.
  2. Participate in monthly webinars designed to help you serve your patients more easily and efficiently.
  3. Subscribe to BlueInkSM, Wellmark's flagship provider publication. Published bimonthly, the in-depth articles are written to help you work more efficiently with Wellmark. Subscribe to get delivered to your inbox, or read the latest issue now.


E-credentialing (E-cred) Central can be used to submit applications for credentialing, re-credentialing and non-participating providers. It is also used to submit change requests and complete directory validation requests that keep your organization's provider data current.


Please refer to our Contact Us pages:

» Register now


I need secure access to:

Tools and resources related to:

  • Claims
  • Payment
  • Benefits
  • Authorizations

Take me there.


E-credentialing Central to access these tools:

  • Application Tool
  • Change Request Tool
  • Recredentialing Tool
  • Provider Directory Update Tool
  • Submission Status Tracker
  • Submission History Tool
  • View my Organization
  • Manage my Users

Take me there.

Technical Assistance

Call us:


Monday through Friday
7:00 a.m. – 5:30 p.m. CST

Quick Links

» Claims/Benefits Lookup
» E-credentialing Central
» Manage Authorizations
» Provider Guide
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