Mail Service Pharmacy

Walgreens Mail Service is Wellmark’s mail order provider. Not all pharmacy plans have mail service benefits. Please check your benefits certificate, coverage manual, or policy to see if you have mail service benefits.

Steps for Using Walgreens Mail Service

• Ask your doctor to write two prescriptions:
• One for a short-term supply (e.g., 30 days) to be filled immediately at a participating retail pharmacy
• One for the maximum days’ supply allowed by your plan (e.g., 90 days) with as many as three refills (if appropriate) to mail to Walgreens Mail Service
• Print and complete the Registration & Prescription Order Form. The registration form includes important health, allergy, and plan identification information. You can also register by calling the Walgreens Mail Service customer service team toll-free at 1-866-611-5961.
• Mail the completed Registration & Prescription Order Form, prescription, and payment to:

  Walgreens Mail Service
  P.O. Box 29061
  Phoenix, AZ 85038-9061

  Major credit cards, checks, or money orders are accepted. Do not send cash.
• Allow 10-14 days from the time Walgreens Mail Service Refills your order, for delivery of your medication.

You may also ask your doctor to use the Fax Order Form. Fill out your information on the Fax Order Form and then ask your doctor to write your prescription on the form. To be valid, the Fax Order Form must be faxed to Walgreens Mail Service at 1-800-332-9581 from the doctor’s office.

Visit Walgreens Mail Service to refill mail service prescriptions online and to determine when your prescriptions have shipped.

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Wellmark Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association doing business in Iowa and South Dakota. Blue Cross®, Blue Shield®, and the Cross® and Shield® symbols are registered marks of the Blue Cross and Blue Shield Association, an Association of Independent Blue Cross and Blue Shield Plans.