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 2007 HEDIS Results
 2005 HEDIS Results
 Effectiveness of Care
 Access and Availability of Care
 Member Satisfaction
 Health Plan Description
 Health Plan Stability
 Use of Services
 HEDIS Overview
 NCQA Overview
 Understanding the Data

Health Improvement Report - 2005 Results

How can you judge the quality of a health plan? One reliable and recognized method is its HEDIS® (Health Plan Employer Data and Information Set) results.

HEDIS Overview

What is HEDIS?

  • The Health Plan Employer Data and Information Set (HEDIS) is a measurement tool used by more than 90 percent of America's health plans.
  • It evaluates a health plan's performance for clinical quality and customer service.
  • It is sponsored, supported, and maintained by the National Committee for Quality Assurance (NCQA) — an independent, not-for-profit organization that evaluates and reports on health care quality in the United States.
  • It was established by large employers to create a standard set of measures so that employers can compare health plans.

What does HEDIS measure?

  • Effectiveness of care (clinical results)
  • Member satisfaction
  • Access and availability of care, including prenatal and postpartum care
  • Use of services
  • Health plan stability
  • Health plan descriptive information

What is the value of HEDIS?

  • It gives individuals a reliable way to make comparable and knowledgeable choices regarding their health care.
  • It helps purchasers of health benefits make more informed decisions on behalf of their employer and employees.
  • It helps guide efforts to improve the health plan and overall health care system.
HEDIS Compliance AuditTM
  • For the sixth consecutive year, Wellmark Health Plan of Iowa has undergone a "Full Audit" of its HEDIS results by NCQA.
  • This compliance assures both purchasers and health plans of fair and accurate comparisons of health plan performance.
  • Only organizations that undergo a full audit are allowed to display the audit seal.
  • Alliance SelectSM results were measured in the exact same way as Wellmark Health Plan of Iowa results but have not undergone the audit.

Where can I learn more about HEDIS?

  • Visit NCQA's Health Choices Web site.
  • In the current NCQA Report Card, Wellmark Health Plan of Iowa received four stars (the highest rating available) in five of the five areas that are measured:
    • Access and service
    • Qualified providers
    • Staying healthy
    • Living with illness
    • Getting better

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).

The source for data contained on this Web site is Quality Compass® 2006 and is used with the permission of the National Committee for Quality Assurance (NCQA). Any analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims any responsibility for any such analysis, interpretation, or conclusion. Quality Compass® is a registered trademark of NCQA.

CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

Wellmark Blue Cross and Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association doing business in Iowa and South Dakota.


Copyright© 2008 Wellmark, Inc. All Rights Reserved.

Wellmark Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association doing business in Iowa and South Dakota. Blue Cross®, Blue Shield®, and the Cross® and Shield® symbols are registered marks of the Blue Cross and Blue Shield Association, an Association of Independent Blue Cross and Blue Shield Plans.


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