Blue Priority Flex Debit Card

You can use the Blue Priority Flex debit card to pay directly for eligible medical expenses with your medical reimbursement account funds. It eliminates the need to pay the provider at the time of service, file a claim, and wait for reimbursement.

It can be used at at doctor’s offices, pharmacies (including mail order), vision and dental care providers, and other qualified merchant locations that accept Visa as a form of payment. Non-health care related merchants (such as grocery stores and discount stores) that have an IRS-approved Inventory Approval System (IIAS) in place also can accept the card

• View a list of approved merchants
• Answers to frequently asked questions (pdf)
• Order an extra debit card: Wellmark is responsible for ordering your initial debit card plus one extra card if you request it on your flex enrollment form. If you would like to order additional cards, you can do so after the applicable plan year has begun. Log on to your account and select Debit Card, then Extra Card.*

* Note: Debit cards are not offered by all employers; contact your benefits administrator for the specifics of your flex plan.

Tips for Using the Blue Priority Flex Debit Card

• Only use your Blue Priority Flex debit card to pay for eligible medical expenses. If you do purchase ineligible items with your Blue Priority Flex card, you must send your receipt and a reimbursement check for the amount of the ineligible expenses to Wellmark.

 
• The Blue Priority Flex debit card is a signature card; you don’t need a personal identification number or PIN to use it. If a merchant or provider asks for a PIN, ask them process the payment as a credit, rather than debit transaction.

 
• Confirm your debit card transactions and account balance regularly. Log in to your account to check your balance. There must be enough funds in your account to cover the debit card transaction, or it will be denied.

 
• You can only use the debit card up to the amount of your annual contribution election. However, the total amount you elect for your medical reimbursement account is available any time during the year, even if the funds have not yet been withheld from your pay.

 
• The debit card does not allow partial transactions. If you know your account balance, you can ask the merchant to charge up to the available account balance on the card and use an alternate form of payment for the difference.

 
• In most instances debit card transactions are automatically processed. However, it’s important to keep your receipts for all card transactions, because additional documentation is required in some cases to meet IRS guidelines. You’ll receive a request if you are required to provide documentation for an expense.

 
• At qualified merchant locations, only eligible purchases will ring up on your Blue Priority Flex debit card. Any other purchase will be automatically separated and you'll need to provide another form of payment for those items.

 
• The Blue Priority Flex debit card can only be used for medical expenses in the current plan year. Any transactions after that time draw from your current account and not from the account of the prior plan year, unless your employer offers a grace period.
   
• Automatic rollover of claims from your health plan is not available if you choose a Blue Priority Flex debit card. This is to avoid duplication of payment.

 
• Call (866) 679-7649 immediately if you believe your card is lost or has been stolen. If you do not recognize a debit card transaction as one you have authorized, contact Wellmark Flexible Benefits at (800) 624-2755.

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