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Pre-Service Appeals
Contact AIM within 180 days of receiving the denial letter by:
| Appeals Submission By | Instructions |
|---|---|
| Phone | AIM's call center is open Monday through Friday from 7:30 AM to 6 PM (Central Time) Call center phone number — 1-888-0800-4497 |
| Fax | Include supporting clinical information to AIM at 1-800-798-2068 |
Mail supporting clinical information to AIM at:
American Imaging Management, Inc. |
Post-Service Appeals
| State | Instructions |
|---|---|
| Iowa | Complete the Provider Inquiry Form (PDF) Note:You may complete this form online, but must print it and mail it to Wellmark |
| South Dakota | Complete the Provider Inquiry Form (PDF) Note:You may complete this form online, but must print it and mail it to Wellmark |