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Business Hours

Wellmark’s business hours for key phone support numbers in Iowa and South Dakota follow.

In addition, 24 hours a day, 7 days a week, you may:

  • submit electronic transactions and download reports
  • use all BlueConnection® tools (if you have access)
  • obtain basic information using the Interactive Voice Response (IVR) phone system when calling the Provider Service number

A complete list of Iowa and South Dakota phone and fax numbers, and e-mail or electronic options is also available online.

Iowa:

Wellmark Blue Cross and Blue Shield of Iowa Provider Service

800-362-2218
515-245-4688
Monday–Friday 7:30 a.m.–5 p.m., CT

Wellmark Health Plan of Iowa Provider Service

800-355-2031
515-246-6297
Monday–Friday 7:30 a.m.–5 p.m., CT

Federal Employee Program

800-532-1537
515-245-4784
Monday–Friday 7:30 a.m.–5 p.m., CT

EC Solutions

800-407-0267 Monday–Friday 7 a.m.–5 p.m., CT

Pharmacy Prior Authorizations

800-407-0267 Monday–Friday
Saturday & Sunday
7 a.m.–7 p.m., CT
8 a.m.-5 p.m., CT

Outpatient Diagnostic Imaging

888-800-4497 Monday–Friday 7:30 a.m.–6 p.m., CT

South Dakota:

Wellmark Blue Cross and Blue Shield of South Dakota Provider Service

800-774-3892
605-373-7292
Monday–Friday 8 a.m.–5 p.m., CT

Federal Employee Program

800-532-1537 (facility services)
888-800-1359 (clinician services)
Monday–Friday 7:30 a.m.–5 p.m., CT

EC Solutions

800-407-0267 Monday–Friday 7 a.m.–5 p.m., CT

Pharmacy Prior Authorizations

800-600-8065, option 1 Monday–Friday
Saturday & Sunday
7 a.m.–7 p.m., CT
8 a.m.-5 p.m., CT

Outpatient Diagnostic Imaging

888-800-4497 Monday–Friday 7:30 a.m.–6 p.m., CT

 

 


Copyright© 2008 Wellmark, Inc. All Rights Reserved.

Wellmark Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association doing business in Iowa and South Dakota. Blue Cross®, Blue Shield®, and the Cross® and Shield® symbols are registered marks of the Blue Cross and Blue Shield Association, an Association of Independent Blue Cross and Blue Shield Plans.


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