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Business Hours
Wellmark’s business hours for key phone support numbers in Iowa and South Dakota follow.
In addition, 24 hours a day, 7 days a week, you may:
- submit electronic transactions and download reports
- use all BlueConnection® tools (if you have access)
- obtain basic information using the Interactive Voice Response (IVR) phone system when calling the Provider Service number
A complete list of Iowa and South Dakota phone and fax numbers, and e-mail or electronic options is also available online.
Iowa:
Wellmark Blue Cross and Blue Shield of Iowa Provider Service
800-362-2218
515-245-4688 |
Monday–Friday |
7:30 a.m.–5 p.m., CT |
Wellmark Health Plan of Iowa Provider Service
800-355-2031
515-246-6297 |
Monday–Friday |
7:30 a.m.–5 p.m., CT |
Federal Employee Program
800-532-1537
515-245-4784 |
Monday–Friday |
7:30 a.m.–5 p.m., CT |
EC Solutions
| 800-407-0267 |
Monday–Friday |
7 a.m.–5 p.m., CT |
Pharmacy Prior Authorizations
| 800-407-0267 |
Monday–Friday
Saturday & Sunday |
7 a.m.–7 p.m., CT
8 a.m.-5 p.m., CT
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Outpatient Diagnostic Imaging
| 888-800-4497 |
Monday–Friday |
7:30 a.m.–6 p.m., CT |
South Dakota:
Wellmark Blue Cross and Blue Shield of South Dakota Provider Service
800-774-3892
605-373-7292 |
Monday–Friday |
8 a.m.–5 p.m., CT |
Federal Employee Program
800-532-1537 (facility services)
888-800-1359 (clinician services) |
Monday–Friday |
7:30 a.m.–5 p.m., CT |
EC Solutions
| 800-407-0267 |
Monday–Friday |
7 a.m.–5 p.m., CT |
Pharmacy Prior Authorizations
| 800-600-8065, option 1 |
Monday–Friday Saturday & Sunday |
7 a.m.–7 p.m., CT
8 a.m.-5 p.m., CT |
Outpatient Diagnostic Imaging
| 888-800-4497 |
Monday–Friday |
7:30 a.m.–6 p.m., CT |
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