How to Check Preauthorizations Via the Web

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Preauthorization inquiries can be checked online 24 hours a day, seven days a week, by the ordering or any servicing provider who has the required access and information (below).

BlueConnection Tool

Access to the Wellmark BlueConnection® tools is required to check a preauthorization online.

If Your Office is ... Then ...
Already registered for BlueConnection tools, Your designated security coordinator (DSC) will need to select who may have access to this tool.
Not registered to use BlueConnection tools Then complete the online registration found under the BlueConnection tools navigation.

Using the Manage Radiology Preauthorization Tool

The following steps will help you in using the radiology preauthorization tool found in the BlueConnection navigation of the Provider section of Wellmark.com.

Step Action
1 Choose Manage Radiology Preauthorizations in the BlueConnection tools on www.wellmark.com
2 Enter your BlueConnection password; you will be redirected to the American Imaging Management Web site
3 Select Preauthorization Inquiry
4 Enter either the preauthorization number or Wellmark member ID number
5 Select Submit
6 Review the Preauthorization Details page which details the following:
  • Member information
  • Preauthorization information
  • Imaging facility information
  • Referring physician information

CPT® Code Inquiries: If you need further information on the CPT codes included in the preauthorization, select the CPT code under the preauthorization information and a list of all "CPT Groupings" will appear.

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