Wellmark Health Plan of Iowa

Wellmark Health Plan of Iowa provides a broad range of health care services and access to an expanded provider network to give you more choices for your health care, in Iowa and nationwide. Based on the 2007 results of the Consumer Assessment of Healthcare Providers and Systems (CAHPS® 4.0H) survey, Wellmark Health Plan of Iowa was the highest-scoring plan in Iowa for the composite – How Well Doctors Communicate.¹

How can you judge the quality of a health plan? One reliable and recognized method is its HEDIS^® (Healthcare Effectiveness Data and Information Set) results.

Periodically, you may receive a survey from Wellmark Health Plan of Iowa. These surveys help us measure the quality of the health plan, and provide you with a way to influence how your health care benefits are delivered. Your comments are confidential.

To get the most from your Wellmark Health Plan of Iowa plan, download one of the member handbooks below. And don't forget to register for myhealth@wellmark for access to important online tools.

• Blue Access Handbook (pdf 3.2MB)
• Blue Advantage Handbook (pdf 2.8MB)
• Blue Choice Handbook (pdf 976KB)
• Appeals & Complaints (pdf 28KB)
• Rights & Responsibilities (pdf 32KB)

^{1. CAHPS®; is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).}

^{The source of this data is Quality Compass® (2007) and is used with the permission of the National Committee on Quality Assurance (NCQA). Any analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such analysis, interpretation, or conclusion.}

^{Quality Compass® is a registered trademark of the National Committee for Quality Assurance.}

Copyright© 2008 Wellmark, Inc. All Rights Reserved.
Wellmark Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association doing business in Iowa and South Dakota. Blue Cross®, Blue Shield®, and the Cross® and Shield® symbols are registered marks of the Blue Cross and Blue Shield Association, an Association of Independent Blue Cross and Blue Shield Plans.