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Training Documents for Groups

Download the guides for our online tools

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Ask or Track a Question (Contact Us) (pdf 273KB) Create an inquiry regarding a claim or benefit question.
Check Claim Status (pdf 305KB) View the status of claims for your employees.
Eligibility Verification/Benefit Inquiry (pdf 260KB) Determine member eligibility and benefits.
Member Maintenance (pdf 429KB) Change a member's demographic information or cancel their insurance coverage.

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Wellmark Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association doing business in Iowa and South Dakota. Blue Cross®, Blue Shield®, and the Cross® and Shield® symbols are registered marks of the Blue Cross and Blue Shield Association, an Association of Independent Blue Cross and Blue Shield Plans.