New From Blue Header

JULY 2006

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myhealth@wellmark Worksite Promotional Materials

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Flexible Benefits Service Improvements

bullet Pharmacy Reminders
bullet BluesEnroll Puts You in Charge
bullet Fresh, New Look for Wellmark.com


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WELCOME TO NEWS FROM BLUE,SM CREATED TO HELP YOU BETTER MANAGE YOUR HEALTH PLAN BY KEEPING YOU UP-TO-DATE ON THE LATEST INFORMATION FROM WELLMARK BLUE CROSS AND BLUE SHIELD. NEWS FROM BLUE WILL BE E-MAILED TO YOU MONTHLY, AND ARCHIVED ON WWW.WELLMARK.COM.
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myhealth@wellmark Launches Useful Employee Tools

We’ve made it easier for your employees to take more control of their health and health care benefits with myhealth@wellmark Private Member Online Services. And, we’ve made it easy for you to promote myhealth@wellmark with new materials that explain these services and walk your employees through the registration process:
  • Posters
  • Table tents
  • Paycheck stuffers
  • Employee E-mail
  • Flash tour

Worksite Promo Materials
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Order the Materials - log on to the Employer Toolkit to view and order your FREE worksite promotional materials today! Not registered to use the Employer Toolkit? Contact your account team to get signed up.

Take the Tour - view a Flash presentation that demos the new myhealth@wellmark Private Member Online Services.

Employee E-mail - download an attachment you can e-mail to your employees to encourage them to log-on and see for themselves the different sections of our convenient, new member-only area.

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plan news
 

Flexible Benefits Service Improvements

Look for a number of improvements from a July 10 upgrade to Wellmark’s flexible benefits administration system. More claim details will be included on reimbursement payments, making it easier for flex plan participants to maintain their account. On Wellmark’s flexible benefits Web site myflexonline.com, employees can view elected benefits and complete and submit claim forms — a convenient new feature that greatly speeds up the claims process. (The new system generates a pre-populated claim form users can print off and mail or fax with proper documentation to Wellmark’s Flexible Benefits department.) The system upgrade will also result in a few minor administrative changes:

APPLICATION OF CHECK MINIMUM – The check minimum of $25 will now be “turned off” for all groups at two different times during the year — once at the end of the plan year, and again at the end of the runout period. This allows flex accounts to be cleared of their final balance.

DATE OF BIRTH NEEDED FOR WEB ACCESS – New users of Wellmark’s flexible benefits Web site www.myflexonline.com need to enter their date of birth for online access to their flexible spending account. IDs and passwords remain unchanged for current users.

NEW SPECIFICATIONS FOR ELECTRONIC DEMONGRAPHIC FILES – There are several changes to electronic demographic files for flex plan set up and maintenance. Group administrators that use this feature should have received a separate communication detailing these specifications.

 
contact For questions regarding the system upgrade, please contact Wellmark’s Flexible Benefits Department at 1-800-624-2755.
 

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Pharmacy Reminders

Last month we introduced you to Pharmacy InsightsSM and Catalyst Rx® — Wellmark’s new pharmacy benefit manager. Now that the July 1 pharmacy transition is complete, here are a few reminders to share with your employees:

ID CARDS – All employees should be using the new Wellmark ID cards they received in the mail with Rx BIN 005947 on the front and Catalyst Rx on the back.

MAIL SERVICE PHARMACY – Employees who used Caremark’s mail service program in 2006 received letters in June about how to enroll in Walgreens Mail Service program. Updated mail service information and forms are now on www.wellmark.com.

NEW PHARMACY PAPER CLAIM FORMS – If your employee uses a non-contracting pharmacy and needs to file a paper claim, new drug card and CMM (comprehensive major medical) pharmacy claim forms can be downloaded from www.wellmark.com.

NEW BLUECONNECTION PHARMACY TOOLS – Encourage your employees to check out the the new BlueConnection Pharmacy Tools on www.wellmark.com. We’ll tell you more about these cool new tools in the August issue of NEWS FROM BLUE.
 
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If your employees have questions related to the pharmacy transition, they can call the Customer Service number listed on their Wellmark ID card, or call the general Customer Service line at 1-800-526-8995.

 

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BluesEnrollSM Puts You in Charge

Managing your employees’ benefits can be a daunting task. BluesEnroll – our online benefits management application – simplifies your life and puts you in charge. Not only do you choose the level of service that fits the needs of your business, but you determine who can have access to your employees’ information. It’s secure, easy-to-use, and available at no charge.
 
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Sign up for BluesEnroll today! Contact your Wellmark account team for more information or click here to take a tour.

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Fresh, New Look for Wellmark.com

When you visit www.wellmark.com, you’ll notice a new look that’s clean and easy to navigate, more user-friendly, and you can log in directly from this page.

CHANGES ON THE EMPLOYER PAGE – The biggest change you'll notice on the Employer page is where you log in - now located in a blue box on the right side of the page. Click on Access Your Tools in the BlueConnection® box, and once you log in, you’ll get direct access to services and tools to manage your plan and assist your employees. BlueConnection Employer tools provide around-the-clock access to claims, member records, and plan information. You can also use the Employer Toolkit to order Decisions Count® health literacy materials to share with your employees.

ALSO CHECK OUT THE NEW MEMBER FEATURES – New myhealth@wellmark Private Member Online Services give your employees a number of ways to find “real-time” answers about their health care benefits. HealthyLiving, powered by WebMD®, offers health news, research, search features, interactive quizzes, and more.

If you or your employees aren’t registered users yet, instructions on the home page will guide you through the registration process.

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Check out the new and improved www.wellmark.com and let us know what you think.

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Wellmark Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association.
Blue Cross®, Blue Shield®, and the Cross® and Shield® symbols are registered marks of the Blue Cross and
Blue Shield Association, an Association of Independent Blue Cross and Blue Shield Plans.