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Selling Medicare Products —Pre- and Post-Enrollment Hotlines

Pre-Enrollment Customer Service
For sales support and other MedicareBlueSM Rx and MedicareBlueSM PPO pre-enrollment questions, see the numbers below. With these phone numbers, you'll get immediate answers to your pre-enrollment needs.

Product Phone Number Offices Open Time to Call
MedicareBlue Rx 1-866-434-2037

TTY/TDD
1-866-456-1550

Daily 8:00 a.m. to 8:00 p.m., CST
MedicareBlue PPO 1-866-434-2038

TTY/TDD
1-866-456-1550

Daily 8:00 a.m. to 8:00 p.m., CST

Post-Enrollment Member Services

Product Phone Number Offices Open Time to Call
Senior Blue

Iowa
1-800-245-6106

South Dakota
1-800-682-0471

Monday-Friday


Monday-Friday

7:30 a.m. to 4:30 p.m., CST


8:00 a.m. to 5:00 p.m. CST

MedicareBlue Rx 1-888-832-0075

TTY/TDD
1-800-693-3819

Daily 8:00 a.m. to 8:00 p.m., CST
MedicareBlue PPO 1-888-457-3009

TTY/TDD
1-888-457-3005

Daily 8:00 a.m. to 8:00 p.m., CST

Agent Support

  MedicareBlue PPO MedicareBlue Rx

Individual Agent Pre-Enrollment Support

1-866-464-3919

1-866-464-3919

Individual Agent Post-Enrollment Support
1-877-219-5455 1-888-723-7423

 

 

 Medicare Resources for Agents
 Medicare Plan Options
 Selling Medicare Products
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Wellmark Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association doing business in Iowa and South Dakota. Blue Cross®, Blue Shield®, and the Cross® and Shield® symbols are registered marks of the Blue Cross and Blue Shield Association, an Association of Independent Blue Cross and Blue Shield Plans.


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