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Selling Medicare Products —Pre- and Post-Enrollment Hotlines
Pre-Enrollment Customer Service
For sales support and other MedicareBlueSM Rx and MedicareBlueSM PPO
pre-enrollment questions, see the numbers below. With these phone numbers, you'll
get immediate answers to your pre-enrollment needs.
| Product |
Phone Number |
Offices Open |
Time to Call |
| MedicareBlue Rx |
1-866-434-2037
TTY/TDD
1-866-456-1550
|
Daily |
8:00 a.m. to 8:00 p.m., CST |
| MedicareBlue PPO |
1-866-434-2038
TTY/TDD
1-866-456-1550 |
Daily |
8:00 a.m. to 8:00 p.m., CST |
Post-Enrollment Member Services
| Product |
Phone Number |
Offices Open |
Time to Call |
| Senior Blue |
Iowa
1-800-245-6106
South Dakota
1-800-682-0471
|
Monday-Friday
Monday-Friday
|
7:30 a.m. to 4:30 p.m., CST
8:00 a.m. to 5:00 p.m. CST
|
| MedicareBlue Rx |
1-888-832-0075 TTY/TDD
1-800-693-3819
|
Daily |
8:00 a.m. to 8:00 p.m., CST |
| MedicareBlue PPO |
1-888-457-3009 TTY/TDD
1-888-457-3005
|
Daily |
8:00 a.m. to 8:00 p.m., CST |
Agent Support
| |
MedicareBlue PPO |
MedicareBlue Rx |
Individual Agent Pre-Enrollment Support |
1-866-464-3919
|
1-866-464-3919
|
Individual Agent Post-Enrollment Support
|
1-877-219-5455 |
1-888-723-7423 |
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