Secure E-Message

Logging In

Below are the steps you must take in order to access secure e-messages:

1.	You receive an e-message notification in your personal e-mail inbox notifying you that you have a message from Wellmark in your Secure E-Message mailbox. Note: The word SecureMessage will appear at the beginning of the subject line.
2.	Select the hyperlink in your e-message notification. This will launch the Secure E-Message login page in your browser.
3.	Type your user ID and password, then select the Log In button. Your Wellmark Secure E-Message mailbox will return in your browser window.

Things to Note:

• After you have read your secure e-message, you may send a secure e-message reply by selecting the Reply button at the top of the e-message.
• Secure e-messages are available for 180 days from the sent date. Ater 180 days, the e-messages "expire" and delete out of your Wellmark Secure E-Message mailbox.

• You may forward a secure e-message to a Wellmark employee. If you try to forward to anyone else, you will receive an error message. Forwarding e-messages is secure.

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Wellmark Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association doing business in Iowa and South Dakota. Blue Cross®, Blue Shield®, and the Cross® and Shield® symbols are registered marks of the Blue Cross and Blue Shield Association, an Association of Independent Blue Cross and Blue Shield Plans.