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One Call Connect for Follow-Up, Referrals


Referral form pdf


One Call Connect is a dedicated, 24/7 toll-free number that can lighten the workload for your staff and help members achieve better health.


Outbound Calls and Referrals

One Call Connect can provide services to members you have identified who may benefit from:

  • Outbound calls encouraging members to schedule follow-up appointments and take their medications.
  • Referrals to Wellmark's disease management and complex case management programs.

How One Call Connect Works

View examples of how One Call Connect can help providers care for Wellmark members:


Example 1: Appointment No-Show

Example 2: Prescription Non-Compliance 

Register now


I need secure access to:

Tools and resources related to:

  • Claims
  • Payment
  • Benefits
  • Utilization Management

Take me there.


E-credentialing Central to access these tools:

  • Application Tool (coming soon)
  • Change Request Tool
  • Recredentialing Tool
  • Provider Directory Update Tool (coming soon)
  • Submission Status Tracker
  • Submission History Tool
  • View my Organization
  • Manage my Users

Take me there.

Quick Links

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» Submission Status Tracker
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