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One Call Connect Example: Appointment No-Show

Patient A:

  • Has a chronic condition
  • Has missed two appointments

 

Unable to contact her, your office calls One Call Connect for outreach, then:

  1. One Call Connect calls the patient on your behalf.
  2. When they reach her, One Call Connect transfers her to your appointment desk or encourages a phone call to your office.
  3. One Call Connect then informs you they have made contact with the patient, and shares her response.
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