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Increase in Call Volume Causing Phone Delays

Is your staff noticing longer wait times on the phone? Wellmark is currently experiencing a higher than normal call volume, so we encourage you to use other service options that may save you valuable time.

 

The top reasons we receive calls from provider offices can be answered using our secure website tools, tools that can save your staff valuable time. A few available tools include:

  • Claims Status
  • Eligibility
  • Benefits 

The advantage to you is that your questions will be answered faster, and you will not be limited to our phone availability or hours.

 

If you are not registered to use the online tools, register now.


 

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Wellmark Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association doing business in Iowa and South Dakota.
 
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