Submit Claims

Use the online flex claim system to submit your flexible spending account claims:

  • Go to www.myflexonline.com
  • If you haven’t registered yet, select New User and complete the form to create an account.If you're already registered, log in with your user name and password and select Request Payment.
  • Select the claim type from the drop-down menu.
  • Enter the requested information about the claim.
  • Print your completed form by selecting View Form and Continue. Sign and date the form, attach your receipts, and send to Wellmark using one of these methods:

Mail:

Wellmark Blue Cross and Blue Shield
Spending Accounts Office
P.O. Box 14314
Lexington, KY 40512-4314
 

Fax:

Toll-free (855) 299-4389
 

E-mail:

wellfsa@wellmark.com (scan your claim form and receipts to e-mail)

Resources and Tips for Submitting Claims

Debit Card Claims
If you use the Blue Priority FlexSM Debit Card:

  • Please wait until you receive a flex debit card receipt request letter before providing documentation for flex debit card claims.
  • Receipt request letters are mailed the month following the transaction month.

Orthodontia Claims

  • Submit copies of receipts for payment/services that have incurred for current plan year, or
  • Complete the Orthodontic Payment Form pdf image (215KB) to receive recurring monthly payments
 
 
© Wellmark, Inc. All Rights Reserved.
Wellmark Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association doing business in Iowa and South Dakota.
 
Privacy & Legal | Browser Information