Contact Us
Plans and Services Health and Wellness About Wellmark Member Employer Broker Provider
Home Member Using Your Benefits Flexible Spending Accounts
printer friendly Printer-Friendly Page
Submit Claims

Use the online flex claim system to submit your flexible spending account claims:

  • Go to
  • If you haven't registered yet, select New User and complete the form to create an account.If you're already registered, log in with your user name and password and select Request Payment.
  • Select the claim type from the drop-down menu.
  • Enter the requested information about the claim.
  • Print your completed form by selecting View Form and Continue. Sign and date the form, attach your receipts, and send to Wellmark using one of these methods:


Wellmark Blue Cross and Blue Shield
Spending Accounts Office
P.O. Box 14314
Lexington, KY 40512-4314


Toll-free (855) 299-4389

E-mail: (scan your claim form and receipts to e-mail)

Resources and Tips for Submitting Claims

Debit Card Claims
If you use the Blue Priority FlexSM Debit Card:

  • Please wait until you receive a flex debit card receipt request letter before providing documentation for flex debit card claims.
  • Receipt request letters are mailed the month following the transaction month.

Orthodontia Claims

  • Submit copies of receipts for payment/services that have incurred for current plan year, or
  • Complete the Orthodontic Payment Form pdf image (215KB) to receive recurring monthly payments


»   View Your Flex Balance leave site image

Related Information
»   Flex Forms
»   Flex Calculator

Contact Us

Call: 1-800-624-2755, 7:30 am -
6:00 pm CST, M-F

FacebookTwitterInstagrampinterestLinked InYou Tube