Talk to a Nurse: One phone number, lots of answers. Talk to a Nurse

One Phone Number. Lots of Answers. Call Personal Health Assistant 24/7 at 1-800-724-9122.


When you call 1-800-724-9122, a care coordinator will identify your need and direct your call to one of these services:

  • Care Navigation — Just found out you have a health condition? One of our health professionals will help you understand your diagnosis and learn about resources for support.
  • Decision Support — Unsure if you should have surgery? Talk to a nurse about your treatment options. And if you're wondering how your benefits might affect your decision, Personal Health Assistant 24/7 can transfer you directly to a Wellmark customer service representative to answer your coverage questions.
  • Nurse Support — Having side effects from a drug? Need to know how to take care of a cold? Talk to a registered nurse who can assess your symptoms and recommend next steps. 
  • Advocacy — Frustrated with access to care? Personal Health Assistant 24/7 will help you coordinate the care you need. They'll do the legwork for you to locate specialists, schedule home-care services, transfer medical records, and more.

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Wellmark Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association doing business in Iowa and South Dakota.
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