Eliminating Waste
Controlling Administration Costs
Improving Processes | Reducing
Fraud
Wellmark Blue Cross and Blue Shield’s claim costs per member have outpaced
administration costs:
- Claim costs per member have risen 58%
- Administration costs have gone up just 2%
Source: Wellmark, Inc., Actuarial Services
Reduce claim expenses
We keep administration costs in check by controlling claim processing
expenses. Our ClaimCheck software helps us save more than $11 million
each year by making sure claims are submitted accurately.
Online self-service
We’re also helping members help themselves by providing myhealth@wellmark® private
member online services. Members
can:
- View benefits
- Check on claims
- Update personal information
|
- Find a doctor
- Look up prescription drug information
- Access information on health and wellness and specific health
conditions
|
These tools improve service to our customers and help keep our administration
costs down. |
