Vicki Signor has been promoted to Senior Vice President of Operations for Wellmark Blue Cross and Blue Shield, where she will have responsibility over the claims and customer service areas.
Signor, a 33 year veteran of the health insurance industry, most recently served as the Vice President, Claims Administration. Her expertise in Claims and Customer Service is nationally recognized throughout the Blue Cross and Blue Shield system.
Wellmark Chairman and CEO John Forsyth says, “Wellmark is an industry leader in processing claims efficiently, and responding to the needs of our policyholders. Much of that success is attributed to Vicki’s leadership and commitment to our customers. She has been instrumental in leading process improvements to our claims processing that other Blue Plans across the country have adopted.”
Since joining Wellmark in 1977, Signor has led teams in training, information technology, membership/enrollment, customer/provider service, claims, and supporting national account operations as BlueCard Executive and Director of Inter-Plan operations.
Signor graduated from William Penn University with a bachelor’s degree in Business Administration and is enrolled in the Masters Program at the University of Iowa. She is a member of Holding Tiny Hands Board of Directors and is involved with several other charitable organizations.