Frequently Asked Questions
Answers to questions we frequently receive from job applicants:
Q: How do I apply for a job?
A: You can apply for a position via our online job application site. Select the job you would like to apply for and click “Apply for this job online.” From there, you can build your online profile and application using your resume or through our online form.
If you don't have convenient, confidential access to a computer and you live in the Des Moines area, you may review position openings and apply online at Wellmark's Employment Center. The center is located in the main lobby of 1331 Grand Avenue, in Des Moines, Iowa. It is open from Monday through Friday, 8 a.m. to 5 p.m.
Q: Do you have any job openings in (specific area)?
A: To find job openings, visit the Search for Jobs page. There, you can search for a job using keywords, category or location. All open positions will be listed. After you search for a job using keywords, category or location, you will have the option to save the search. Under “Job Search Agent Options,” you can name and save your search. This means that you will be sent an email when a new opening matches your criteria. If you do not see the job you are looking for, then there is not an open position for that job. Keep checking the website for opportunities.
Q: How do I know if Wellmark has received my application and/or resume?
A: When you apply for a position, you will receive an immediate email confirmation that your application and/or resume has been received. If your application is incomplete, you will receive an email reminding you to complete the application.
Q: How do I submit an application if I am using an email address that I share?
A: Our system only allows one name per email address. In order to apply, you must have an email address that is unique to your name.
Q: How long are jobs posted?
A: The length of time a job is posted will vary. Jobs are posted for a minimum of six business days. After six business days, the jobs can be removed at any time.
Q: Can I apply for a job if the posting is no longer available?
A: If a position is no longer on the website, the screening process has begun and we are no longer accepting applicants.
Q: To whom should I address my cover letter?
A: Cover letters can be addressed to “To Whom It May Concern” or “Dear Sir or Madam.”
Q: How do I submit a cover letter? Can I put it in the same document as my resume?
A: In order to submit a cover letter, it must be saved in a single document with the resume. The single document can be uploaded in place of the resume.
Q: Where are Wellmark’s offices located?
A: Wellmark has offices in Des Moines and Cedar Rapids, Iowa, and Sioux Falls, South Dakota. You can look at specific jobs by locations by selecting a location from the drop-down menu on the Search for Jobs page. If a location does not appear on the menu, it means there is not an open position in that location.
Q: Where can I add additional information to my application?
A: Additional information can be included following the references section of the application or included with your resume and uploaded as a single PDF or Word document.
Q: What are the requirements to apply for a job at Wellmark?
A: Minimum qualifications for a position will be listed in each individual job posting; you should ensure your qualifications meet these requirements before applying. Additionally, you should be aware that Wellmark is a tobacco free workplace and you will be asked during the application process to attest to your non-use of tobacco or tobacco-like products.
Q: How can I learn more about a posted position?
A: Each job posting lists the job qualifications and requirements. Any additional questions can be asked during an interview.
Q: How can I withdraw my application?
A: After you have applied, you will see the jobs you have applied for on your dashboard after you log in. To the right of the job title, click “Withdraw” to withdraw your application from consideration for the position for which you applied.
Q: Can I apply for a position at Wellmark if I am not smoke free?
A: Wellmark is a tobacco free workplace. At the time of application, you are committing to being tobacco free.
Q: Where can I find internship openings?
A: Internship openings can be found by clicking Search for Jobs and searching “intern” under the current job openings.
Q: How do I make changes to my application?
A: To make changes to your application, log in as a returning user. You can enter your username and password on the Search for Jobs page. Once you log in, click Update Your Profile.
Q: How do I update my resume?
A: You can update your resume by logging on to your profile and selecting “Update Your Profile.” Your resume will be at the top of the page and can be updated by clicking “Replace.” Your resume can be changed at any time.
Q: If I make changes to my application, will this affect all applications (previously submitted and future) or just future applications?
A: Any changes to an application will update all applications in progress.
Q: How long does it take to hear from Wellmark after I submit my application?
A: The timelines are different for every position, due to a number of factors. Please refer back to your application profile to view if you are still being considered for a position.
Q: How long does it take to hear back after an interview?
A: The timeline for every position is different. During the interview, feel free to ask about the timeline for the position. If you haven’t heard anything back after an extended period of time, please contact the Talent Acquisition Consultant.
Q: Will I get called after an interview even if I don’t get the position?
A: Every position is different. You will receive communication about the position either way. This communication may be electronic or a phone call.
Q: How do I know where I am in the application process?
A: After you have submitted your application for a position, you are being considered until you receive communication from the Talent Acquisition department.
Q: How can I reschedule an interview?
A: You can reply to the confirmation email or call the number listed to reschedule your interview.